Returns &
Refunds.

At Cholistani Virsa, your satisfaction is our priority. Discover our guidelines for returning premium organic products and processing refunds securely.

Because we provide premium, unadulterated consumable goods, we adhere to strict health and safety standards. Please read our guidelines below to understand how we handle returns, replacements, and refunds.

1. Return Eligibility

We accept returns within 3 days of delivery. To be eligible, your item must be completely unused, unopened, and in the exact same condition that you received it, with the original safety seal unbroken.

2. Damaged or Incorrect Items

If your jar arrives broken, leaking, or you received the wrong item, please contact us via WhatsApp within 24 hours with clear photos of the package. We will immediately dispatch a free replacement.

3. The Refund Process

Once your returned item is received and inspected, we will notify you of the approval. Approved refunds are processed back to your original payment method or bank account within 3 to 5 business days.

4. Non-Returnable Items

Due to strict food safety and hygiene protocols, we cannot accept returns on opened jars. Additionally, items purchased during special promotional sales or clearance events are considered final sale.

Need to start a return?

Our support team is ready to assist you. Send us a message with your Order ID.